T&C

Terms and Conditions

1. Bookings & Deposits

Event Setups & Installs: A non-refundable deposit of $100 is required to secure your booking. This amount will be deducted from your final invoice.

DIY Hire Items: A non-refundable deposit is required, calculated based on the total hire amount. This will be outlined in your quote and deducted from the final balance.

Venue Hire: A non-refundable deposit of $200 is required to confirm your venue booking. This secures your date and is credited toward your total.

2. Payment Terms

Full payment must be made at least 7 days prior to the event date, unless otherwise agreed in writing.

Bookings made within 7 days of the event must be paid in full at the time of booking.

3. Cancellations & Refunds

All deposits are non-refundable under any circumstances.

Cancellations made within 7 days of the event may incur a 50% cancellation fee of the total booking cost.

Cancellations within 48 hours of the event are non-refundable.

4. DIY Hire Terms

All hire items must be returned in the same condition they were received.

Damaged, lost, or unreturned items will be charged at replacement value.

A bond or security deposit may be required depending on the value of items hired.

5. Event Setup & Install

Setup access must be provided at agreed times. Delays due to venue inaccessibility may incur extra fees.

It is the client’s responsibility to ensure all items installed are not tampered with or moved by unauthorised persons.

A breakdown/pack down time will be arranged in advance. Late venue access for collection may incur an extra fee.

6. Venue Hire

Hire period includes setup and pack down time, as agreed upon at the time of booking.

Any damages to the venue during your hire period will be the responsibility of the hirer and charged accordingly.

The venue must be left clean and tidy. A cleaning fee will apply if extra cleaning is required.